Privacy Policy

Effective Date: October 5, 2026

Hartle Heavy Equipment (“Hartle Heavy Equipment”, “Hartle”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit hhequipment.ca, contact us, ask about equipment, rentals, financing or trade-ins, or otherwise interact with our business.

As a Canadian business serving customers across Canada, we comply with applicable privacy legislation, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Canada’s Anti-Spam Legislation (CASL), and applicable provincial privacy legislation.

Who We Are

Hartle Heavy Equipment
Phone: 705-791-9070
Email: [email protected]

Information We Collect

Depending on how you interact with our website and business, we may collect the following categories of information:

  • Information You Provide: Name, company name, email address, telephone number, location, delivery or job site address, the equipment you’re interested in or looking to trade, how you heard about us, messages submitted through our website, and any other information you voluntarily provide.
  • Equipment Inquiry Forms: When you submit an inquiry about a machine on our website, we collect the information you enter in the form, along with the listing you were viewing.
  • Phone and Email: When you call or email us about buying, renting, financing or trading equipment, we keep the details you give us so we can follow up.

We use this information to respond to inquiries, prepare quotations, arrange sales, rentals, delivery and trade-ins, maintain customer records, and improve our services. Form submissions may be securely processed and stored by trusted service providers acting on our behalf.

The financing calculator on our website runs in your browser. The numbers you enter are not sent to us or stored.

Information Collected Automatically

When you visit our website, we automatically collect certain technical information, including:

  • IP address
  • Browser type and operating system
  • Device type and screen resolution
  • Pages viewed, date/time of visits, and time spent on pages
  • Referring website and navigation paths
  • Approximate geographic location derived from IP address

Cookies

Our website uses cookies and similar technologies to keep the site working securely, remember preferences, and understand how the site is used. This includes essential, security, analytics, and preference cookies. You may control or disable cookies through your browser settings, though some functionality may be affected.

Google Analytics

We use Google Analytics to better understand how visitors use our website. It collects aggregated information including pages visited, session duration, traffic sources, device/browser details, and approximate location.

Cloudflare

Our website is delivered and protected through Cloudflare, which processes technical information such as IP addresses to block malicious traffic and keep the site fast. We also use Cloudflare Web Analytics, which measures page visits without using cookies or tracking you across other websites.

Google reCAPTCHA

Our website uses Google reCAPTCHA to help protect forms from spam, automated submissions, abuse, and malicious activity. reCAPTCHA may collect details such as IP address, mouse movements, keyboard interactions, browser details, and cookies. This data is processed directly by Google in accordance with Google’s Privacy Policy.

Financing Inquiries

Financing is arranged through our third-party financing partner. If you ask us about financing, with your consent we may share your name, contact details and the equipment you’re interested in with our financing partner so they can contact you about an application. Your application, credit check and any financing agreement are handled by the financing partner under its own privacy policy.

Email Communications

We only send commercial electronic messages, such as news about new inventory, where we have your consent or are otherwise permitted under Canada’s Anti-Spam Legislation (CASL). Every such message identifies us and includes a way to unsubscribe. Replies to your own inquiries are not affected.

How We Use Personal Information

We use personal information to:

  • Respond to inquiries and provide quotations
  • Arrange equipment sales, rentals, delivery and trade-in appraisals
  • Connect you with our financing partner when you ask about financing
  • Improve our equipment offerings and customer service
  • Operate, analyze, and secure our website
  • Detect fraud and abuse, and meet legal obligations
  • Maintain internal business records

Disclosure of Information

We do not sell your personal information. We may disclose information to trusted third parties, including website hosting and security providers, email service providers, analytics providers, our financing partner (when you ask about financing), delivery and freight providers, professional advisors, or government authorities where required by law.

International Data Transfers

Personal information may be processed or stored in Canada or in the United States, where some of our service providers (such as hosting, security or analytics providers) operate. We implement reasonable safeguards for these transfers where required by law.

Data Retention & Security

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, comply with legal obligations, and maintain business records. We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

Your Privacy Rights

You may request access to or correction of the personal information we hold about you, ask us to delete it where we are not required to keep it, or withdraw your consent to our use of it, subject to legal and contractual limits. To make a request, contact us using the details below. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.

Children’s Privacy & Third-Party Websites

Our website is intended for business and commercial audiences and is not directed toward children under 13. We do not knowingly collect personal information from children. We are also not responsible for the privacy practices or content of third-party websites linked on our site.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, legal requirements, or technology. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Hartle Heavy Equipment
Phone: 705-791-9070
Email: [email protected]